FAQs

Frequently Asked Questions

Have questions about Leather Haven’s leather products, shipping, or returns? Our FAQ page provides answers to common inquiries about our high-quality Moroccan leather accessories, international shipping, and more. Explore below for detailed information to enhance your shopping experience. If you need further assistance, don’t hesitate to reach out to our customer service team!

Available Payments

We offer a variety of secure payment options to make your shopping experience seamless. Choose from:

Credit/Debit Cards (Visa, MasterCard, American Express)
Apple Pay
Google Pay

What materials do you use for your products?

All our products are made from high-quality, authentic Moroccan leather, handcrafted by skilled artisans.

Do you ship internationally?

Yes, we ship to several countries, including the USA. Shipping costs and delivery times will vary based on your location.

How long does shipping take?

Shipping times depend on your location. For US orders, delivery typically takes 7-14 business days. For other countries, please refer to our shipping policy.

What is your return policy?

We accept returns within 14 days of receiving your product, provided it is in its original condition. Visit our Return Policy page for more details.

How can I track my order?

Once your order has been shipped, you will receive an email with tracking information to follow the progress of your package.

Do you offer custom or personalized items?

Currently, we do not offer custom designs, but we are planning to introduce personalized options soon! Stay tuned.

How can I contact customer service?

You can reach our customer service team through our Contact page or email us at contact@leatherhaven.store.

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